What Is 24/7 Supported Accommodation?
Our 24/7 Supported Accommodation service is designed for adults aged 18 and over who need ongoing, structured support to live independently and safely in the community. We provide fully staffed environments where residents receive personalised care, emotional support, and help with daily living, day and night.
We support individuals with:
- Learning disabilities
- Mental health conditions
- Autism and neurodiverse conditions
- Complex needs or dual diagnoses
- Substance misuse recovery
- Transitional housing needs
Support We Provide
Building Skills for Life — One Step at a Time
During their stay, the support provided:
Accommodation Support
Support with housing setup and tenancy guidance.
Meal Planning
Support with cooking, nutrition, and developing healthy eating routines.
Budgeting Skills
Guidance on managing money, bills, and financial responsibility.
Health & Medication
Assistance attending appointments and managing prescribed routines.
Education & Training
Help finding courses, applying for college, and developing skills.
Social Skills
Build confidence in communication, teamwork, and community life.
Wellbeing & Self-Care
Focus on mental health, hygiene routines, and emotional resilience.
Household Skills
Learn to clean, organise, and manage everyday domestic tasks.
Every resident receives a personalised support plan and a dedicated key worker to track progress and set goals.
Who Is It For?
This service is ideal for:
- Adults 18+ transitioning from hospital, residential care, or unstable housing
- Adults under local authority care plans requiring supported accommodation
- Individuals under Mental Health Act / Care Act needing a supervised living setting
- People leaving institutional or forensic settings with rehabilitation needs
All placements are subject to risk assessment and support needs evaluation to ensure suitability.
Outcomes We Support
Equipping Adults with Skills for a Confident, Independent Future
Independent Living Skills
Develop everyday decision-making and self-management abilities.
Employment & Training
Progress toward work, apprenticeships, or education goals.
Confidence Building
Strengthen self-esteem, motivation, and also daily structure.
Tenancy Stability
Learn how to maintain safe and consistent housing on your own when ready.
Planned Move-On
We will help support a smooth transition to independent accommodation.
Empowered Futures
Residents feel prepared, supported, and hopeful for the future.
- We also ensure regular safeguarding, fire safety, and wellbeing checks as part of our housing management process.
Our Approach to Support
- Person-centred: Support is designed around the individual's goals, identity, and culture.
- Promoting Independence: Residents are supported to make choices, manage responsibilities, and learn life skills.
- Collaborative Working: We work with families, social workers, and clinicians to deliver joined-up care.
- Consistency & Stability: Staff are carefully matched and trained for each resident’s needs.
All placements include a move-in induction, risk assessment, and weekly reviews.
Why Families Trust ICare Resource Limited
Compassionate Care. Independent Lives.
Professional, Trained Staffs
DBS-checked, trained, and compassionate staff.
Person-Centred
Care tailored to individual needs and values.
CQC Approved
Fully regulated, safe, and compliant care delivery.
Clear Communication
Regular updates to keep families informed.
24/7 Support
Reliable help always available day and night.
Positive Outcomes
We focus on independence, growth, and wellbeing.
- At ICare Resource Limited, we don’t just provide care — we build trust, empower independence, and bring peace of mind to every family we serve.
Referral Pathway
Your step-by-step journey to supported independence.
Referral
Submit a referral online or speak to our team by phone.
Initial Screening
Quick check to confirm eligibility before full assessment.
Assessment
We carry out a comprehensive needs and risk assessment.
Planning
A personalised placement and support plan is created.
Move-In
The individual moves in and meets their keyworker.
Reviews
Regular check-ins ensure evolving care needs.
- Make a Referral
SPEAK TO OUR TEAM
Frequently Asked Questions
Empowering Adults to Live Safely, Independently, and with Purpose — Every Hour of Every Day.
General Information
Q: What is 24/7 Supported Accommodation?
A: It’s a type of supported living where adults (18+) live in a safe, supervised environment with round-the-clock support staff. The focus is on helping individuals achieve independence while having immediate access to help at any time.
Q: Who is eligible for this service?
A: Adults aged 18+ with mental health conditions, learning disabilities, autism, complex needs, or those transitioning from hospitals, care homes, or unstable housing are typically eligible, subject to assessment.
Support Provided
Q: What type of support do residents receive daily?
A: Residents receive personal care, emotional support, medication reminders, cooking and cleaning help, and life skills coaching such as budgeting and community access.
Q: Do staff support residents with appointments or external services?
A: Yes, support workers help residents attend medical appointments, engage in community activities, apply for benefits, and communicate with external services such as mental health teams or GPs.
Living Environment
Q: What are the housing options like?
A: Residents are placed in shared or self-contained properties depending on needs. All homes are fully furnished, risk-assessed, and compliant with health and safety and housing regulations.
Q: Are meals and housekeeping included?
A: Support is provided with meal preparation and cleaning, but residents are encouraged to participate in daily tasks as part of developing independence. Meals are not catered but can be supported.
Safety & Staffing
Q: Is staff support available at all times?
A: Yes. Our properties are staffed 24 hours a day, 7 days a week, including waking night staff, ensuring residents always have someone on-site for emergencies and guidance.
Q: Are staff trained to manage complex behaviours?
A: Absolutely. All staff are trained in areas such as de-escalation, mental health first aid, autism awareness, safeguarding, and trauma-informed care.
Referrals & Placements
Q: How can someone be referred to the accommodation?
A: Referrals can be made by local authorities, NHS professionals, social workers, case managers, or with family consent. We carry out a suitability and risk assessment before admission.
Q: How quickly can a placement be arranged?
A: In most cases, placements can be made within 24–72 hours of receiving all required documentation and completing the assessment, depending on availability.
Independence & Progress
Q: Will residents be encouraged to become more independent?
A: Yes — independence is a core goal. Support plans focus on empowering residents to develop skills for budgeting, cooking, self-care, and employment readiness.
Q: Can residents move on to less supported living?
A: Absolutely. Many of our residents transition to semi-independent or private tenancies once they’ve built enough confidence and life skills through our support system.
Speak to Our Care Team Today!
We’re here to help you or your loved one receive high-quality, compassionate support at home. Whether you’re exploring personal care, supported living, or specialist care, our team will guide you through every step.
We aim to respond to enquiries within 24 hours. For urgent care planning, please call us directly.
- 0203 355 2088
- 0737 625 5173 (After Hours)
- info@icareresourceltd.com
All enquiries are confidential. No obligation. No pressure.