HOURLY CARE
Hourly care allows clients to use our caregivers on an hourly or as-needed basis.
SLEEPING NIGHT
This option will suit if you don’t require regular support, but feel uncomfortable when left alone throughout the night.
WAKING NIGHT
This is the best support option if you or a loved one wakes several times perhaps being disorientated or needing to go to the bathroom.
REABLEMENT CARE
This is the right choice if you or your loved ones need proper support following a hospital discharge.
RESPITE CARE
Respite Care is temporary care to provide family caregivers relief from the full-time care they have been providing for a loved one.
END-OF-LIFE CARE
This choice is for those that wish to end their lives in a familiar surroundings like their homes.
SPECIALISED CARE
ICare can provide the skill set and one-on-one care appropriate for clients with various levels of care needs.
SUPPORTED LIVINGS
For clients who wants to retain their independence by being supported in their own home
Your loved ones are safe in our hands
Clients We Support
We care for the elderly in their home and we also deliver our care to other adults with the following conditions:
- Elderly
- Learning Disabilities
- Mental Health
- Physical Disorder
- Autism Spectrum Disorder
- Sensory Impairment
- Palliative / End of Life
- Alzheimers / Dementia
- Challenging Behaviours
Benefits of using Care Worker
Going into residential care can be much more frightening, and routines are usually strictly regimented to set times, including when you eat, sleep or get to do recreational activities.
Being cared for in your own home means you’re able to keep your routine, allowing you to live your life on your terms.
The main benefits of staying in your home also include:
Whether you’re young or old. Have physical, learning or mental disability. Suffer from Dementia, Parkinson’s Disease or Alzheimer’s. Or if you’re terminally ill – our care workers will make you feel at ease every minute of every day.
What to expect from your care workers
So, let's be happy together
Professionalism, discretion and, just as importantly, warmth and compassion.
All our carers are committed to working in the care industry, and we only employ people who we’d feel comfortable looking after our own loved ones – that’s a promise.
All our carers are fully DBS (criminal record) checked before receiving accredited in-house training and once assigned to you, we monitor the care they provide. This means we’ll keep constant contact with you, your loved ones and our carers to ensure they’re delivering the support you require.
And as they work to your personal, daily routine, you’ll continue living your life the way you want it.
General FAQs
Each visit is update on to the ONLINE FEEDBACK SYSTEM which can be accessed from anywhere in the world. All completed care plans, activities and documentation is viewable by family members or authorised next of kin within seconds of a visit. This system also logs carers in and out of calls for total transparency and you can also print off the visiting rota so you know who is arriving from ICare and when.
Carers are matched to clients based on the client’s needs and background. Carer continuity is extremely important if relationships are to be built. We therefore assign a group of carers to each client so that continuity is maintained. This also enables us to cover carer holidays. However, we do aim to keep the number of carers you see to an absolute minimum.
The costs differ by office so please visit the individual office page for the rates. We charge the same rate every single day Monday to Friday with a slightly higher rate on weekends (with the exception of Christmas Day, Boxing Day and New Year’s Day when the rate doubles). Night care is also charged at a different rate. We process the invoices and payments in the ‘old fashioned way’ – we send an invoice at the end of the fortnight and you send a cheque / BACS payment by return when you are happy with the value on the invoice.
Our people, our processes and our systems set us apart from the rest. So although our offices may only open Monday to Friday 9:00 – 17:00 each day, the Director is available to everyone 24/7 and are fully accountable for the service. They are directly accessible to carers, clients and client relatives alike via their mobile and the out-of-hours phone number is listed on the individual office pages.
All our carers are experienced carers trained to at least the national standards required by the local regulatory bodies. Our carers attend additional ongoing training as required and are also encouraged to undertake personal development courses. All of the team are given induction training (so that they are aware of what makes ICare different) as well as specialist training to ensure that they are fully trained to undertake more complex care needs. Our carers are not trained to give injections or change sterile dressings.
Yes, all of our team are fully insured for both personal and public liability. However, we are not insured to carry out tasks which are likely to cause risk to either the person we provide care to or to the ICare worker. Therefore, tasks do need to be agreed with you in advance.
ICare is insured through Aviva, a British multinational insurance company.
All of our offices are registered and are inspected by the Care Quality Commission (CQC).
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Getting quality Home Care with ICare Resource Limited is easier than ever. Let us treat your loved ones like family!