24/7 Emergency Supported Placements for Adults in Crisis

Rapid response accommodation for adults in vulnerable situations — safe, supported, and person-centred.

REQUEST A PLACEMENT

What Are Emergency Supported Placements?

Emergency supported placements are immediate, short-term accommodation solutions for adults (18+) who are experiencing crisis, homelessness, placement breakdowns, or urgent safeguarding risks.

At ICare Resource Limited, we offer:

  • Safe, fully-staffed housing with 24/7 on-site or on-call support
  • Crisis intervention care planning
  • Collaboration with referrers and local authorities to stabilise the individual

We aim to provide a calm, secure environment that helps individuals reset while longer-term plans are arranged.

Support You Can Expect

Stability, safety, and swift action when it matters most.

With this service, the support expected:

Rapid Admission

Same-day placements available within hours of referral.

24/7 Supervision

Round-the-clock staff presence or on-call coverage.

Quick Assessment

Risk and needs assessment completed within 24 hours.

Fast Support Plan

Comprehensive tailored plan in place within 48–72 hours.

Rehousing Help

Support transitioning to stable, long-term accommodation.

Agency Coordination

We work with social services, health teams, and probation.

Welcome & Induction

Orientation and essentials provided on arrival to the unit.

Trauma-Aware Care

Support delivered with empathy and understanding.

At ICare Resource Limited, we respond quickly and compassionately to adults in crisis. Our emergency placements offer safety, stability, and respectful support — 24/7.

Who Is It For?

We support adults aged 18+ who are:

  • At risk of immediate homelessness
  • In need of urgent placement due to safeguarding issues
  • Leaving hospital or custody without accommodation
  • Victims of abuse, exploitation, or domestic violence
  • Experiencing mental health or crisis episodes
  • Leaving failed placements or disrupted supported living settings

Outcomes We Support

Equipping Adults with Skills for a Confident, Independent Future

Independent Living Skills

Develop everyday decision-making and self-management abilities.

Employment & Training

Progress toward work, apprenticeships, or education goals.

Confidence Building

Strengthen self-esteem, motivation, and also daily structure.

Tenancy Stability

Learn how to maintain safe and consistent housing on your own when ready.

Planned Move-On

We will help support a smooth transition to independent accommodation.

Empowered Futures

Residents feel prepared, supported, and hopeful for the future.

  • We also ensure regular safeguarding, fire safety, and wellbeing checks as part of our housing management process.

Our Approach to Emergency Care

We deliver care with:

  • Stability – Ensuring individuals feel safe and grounded
  • Compassion – Our staff are trauma-informed and non-judgmental
  • Structure – Routine, boundaries, and support for regaining control
  • Preparation – Enabling transition to more stable or permanent placements

Mental health, substance misuse, and safeguarding training is standard for all our staff.

Why Families Trust ICare Resource Limited

Compassionate Care. Independent Lives.

Professional, Trained Staffs

DBS-checked, trained, and compassionate staff.

Person-Centred

Care tailored to individual needs and values.

CQC Approved

Fully regulated, safe, and compliant care delivery.

Clear Communication

Regular updates to keep families informed.

24/7 Support

Reliable help always available day and night.

Positive Outcomes

We focus on independence, growth, and wellbeing.

  • At ICare Resource Limited, we don’t just provide care — we build trust, empower independence, and bring peace of mind to every family we serve.
ICare took my client in on the same day — no delays, no stress. The referral process was smooth, and the transition was handled with such care and sensitivity. My client felt safe from the moment they arrived.
MR. CHARLES H.
Social Worker, Barking
The staff helped me feel human again. I arrived in crisis and expected to be treated like a problem, but instead, I was welcomed with respect and warmth. I felt safe, supported, and never judged.
MS. PATRICIA A.
Former Resident

Referral Pathway

Your step-by-step journey to supported independence.

Referral

Submit a referral online or speak to our team by phone.

Initial Screening

Quick check to confirm eligibility before full assessment.

Assessment

We carry out a comprehensive needs and risk assessment.

Planning

A personalised placement and support plan is created.

Move-In

The individual moves in and meets their keyworker.

Reviews

Regular check-ins ensure evolving care needs.

  • Make a Referral

SPEAK TO OUR TEAM

Frequently Asked Questions

Your Questions Matter — Here’s What You Need to Know in a Crisis.

Placement Process

Q: How fast can a placement happen?
A: Usually within 2–12 hours depending on risk and suitability.

Q: What documents are needed for referral?
A: A completed referral form, risk assessment, and any safeguarding or support history.

Q: Do you accept referrals out-of-hours?
A: Yes. We operate a 24/7 crisis referral line for emergency placements.

Q: Is there a waiting list for emergency placements?
A: Not usually. We prioritise urgent referrals and allocate availability immediately when space allows.

Q: Are residents left unsupervised?
A: No. We provide 24/7 support — either in-person or on-call depending on the level of need.

Q: What if a resident presents high risk?
A: We assess risks upon referral and may deploy enhanced supervision or work with crisis teams for complex needs.

Q: What kind of support is available during the placement?
A: Emotional support, daily welfare checks, basic life skills guidance, safeguarding monitoring, and care planning.

Q: Do you help with transitions to long-term placements?
A: Yes. Our team actively supports step-down planning and liaises with housing, care providers, or local authorities.

Q: How long can someone stay in emergency accommodation?
A: Placements can range from 24 hours to several weeks, depending on circumstances and referral plans.

Q: Can placements be extended if needed?
A: Yes — extensions are considered based on safety, wellbeing, and progress toward a longer-term solution.

Q: Who is eligible for emergency supported placements?
A: Adults aged 18+ facing homelessness, safeguarding risks, discharge without housing, or placement breakdowns.

Q: Do you accept clients with mental health or substance misuse issues?
A: Yes — we support clients with complex needs and offer trauma-informed, risk-managed care.

Speak to Our Care Team Today!

We’re here to help you or your loved one receive high-quality, compassionate support at home. Whether you’re exploring personal care, supported living, or specialist care, our team will guide you through every step.

We aim to respond to enquiries within 24 hours. For urgent care planning, please call us directly.

  • 0203 355 2088
  • 0737 625 5173 (After Hours)
  • info@icareresourceltd.com

All enquiries are confidential. No obligation. No pressure.